Privacy Policy
Last updated: October 27, 2026
The short version
- The calculators on fitfixlife.com run in your browser. What you type there is not sent to us.
- Analytics cookies are off until you click Accept. You can change your mind with “Cookie settings” at the bottom of every page.
- We only email people who asked us to, and every email has a one-click unsubscribe link.
- If you use the FitFixLife app, we store your account and logs on our own server so the app can work. Health answers are stored only with your consent, and you can delete them any time.
- We do not sell or share your personal information for advertising.
Who we are
FitFixLife runs fitfixlife.com and the FitFixLife app at app.fitfixlife.com, from Canada. Our founder is responsible for privacy (our Privacy Officer). For any question or request about your data, email hello@fitfixlife.com.
What we collect and why
Calculators and tools on fitfixlife.com
Your age, height, weight and other inputs are worked out in your browser. To save you typing, the latest inputs are kept in your browser's local storage (“fitfixlife_profile”). They never reach our server. Clear your browser data to remove them.
Email list (only if you sign up)
We keep your email address, your name if you give it, the page you signed up from, the date, and the consent wording you agreed to. We send a confirmation link first, and you are only added after you click it. This is your express consent under Canada's Anti-Spam Legislation (CASL).
Every email says who it is from and includes our contact details and a one-click unsubscribe link. We act on unsubscribes right away, and always within 10 business days as CASL requires. We do not track opens or clicks per person. The list runs on our own email server (listmonk), hosted with Hostinger.
FitFixLife app account (only if you sign up)
Your email, a securely hashed password, your profile (units, height, weight, goal, food preference, daily targets) and what you log: food, water, steps, workouts and progress. We use this only to run the app for you.
Coach answers and health information (only with your consent)
To build your workout plan, the app asks about your goal, body, optional vitals (resting heart rate, blood pressure, waist), a short health check, sleep, stress, fasting and sore joints. This is health information, so we ask for your consent before saving it, use it only to build and adjust your plan, and never share it for advertising. You can delete it from the app at any time. See our Consumer Health Data Notice.
Ask FitFix chat in the app
When you ask a question, your message, your profile and today's log are sent to Anthropic, the company that makes the AI model, so it can write the answer. Signed-in chats are saved to your account so you can see them again. Do not share anything in the chat you would not want stored.
Analytics (only after you click Accept)
Google Analytics 4 tells us which pages and tools people use, roughly where visits come from (country or city level), the device type, and which shop links get clicked (for example “Amazon, creatine guide”). Microsoft Clarity shows heatmaps and session replays so we can fix confusing pages; it masks text typed into forms. Neither is linked to your email or app account.
Before you choose, and if you click Reject, Google Analytics runs without cookies and only sends basic, cookieless signals (Google Consent Mode), and Clarity does not load at all.
Shop links
Some links to Amazon and partner shops carry our affiliate tag, and we may earn a commission at no cost to you. We do not send the shop anything about you. Once you are on their site, their own privacy policy and cookies apply.
Server logs
Like every website, our hosting keeps short-lived technical logs (IP address, browser, page, time) to keep the site secure and working.
Cookies and browser storage
Nothing that can track you is set until you click Accept. “Reject” is as easy as “Accept”, and if your browser sends Global Privacy Control we treat it as Reject. Change your choice any time with “Cookie settings” in the footer.
| Name | Set by | Why | Kept | When |
|---|---|---|---|---|
| ffl_consent | FitFixLife (browser storage) | Remembers your cookie choice | Until you clear it | Always (needed) |
| fitfixlife_profile | FitFixLife (browser storage) | Lets calculators share your last inputs. Never sent to us | Until you clear it | When you use a calculator |
| sb-…-auth-token | FitFixLife app (app.fitfixlife.com) | Keeps you signed in | Until you sign out | Only if you sign in (needed) |
| ffl_coach_v1_… | FitFixLife app (browser storage) | Copy of your workout plan so it opens offline | Until you delete your plan or clear it | Only if you build a plan |
| _ga, _ga_* | Google Analytics | Counts visits and tells them apart | Up to 2 years | Only after you click Accept |
| _clck, _clsk | Microsoft Clarity | Heatmaps and session replays | Up to 1 year (_clck), 1 day (_clsk) | Only after you click Accept |
Who helps us run FitFixLife
These service providers handle data for us, only to provide their service:
- Hostinger: website hosting and the server that runs our app database, email list and automations.
- Google (Analytics): visit counts, only with your OK for cookies.
- Microsoft (Clarity): heatmaps and replays, only with your OK.
- Anthropic: writes the answers in the Ask FitFix chat.
- Amazon and partner shops: only when you click through to them.
Some of these companies store data in the United States or other countries, where local law may let authorities access it. We do not sell personal information, and we do not “share” it for cross-context behavioural advertising.
How long we keep it
- Email list: until you unsubscribe. We then keep only a record that you opted out, so we never email you again.
- App account, logs and coach answers: until you delete them or ask us to close your account.
- Analytics: for the limited period set in Google Analytics and Clarity.
- Server logs: a short time, as set by our host.
How we protect it
HTTPS everywhere, browser security headers on every page, hashed passwords, database rules that let each account see only its own rows, daily backups, and access limited to the people who run FitFixLife. No system is perfectly secure. If a breach could cause you real harm, we will tell you and the regulator as the law requires.
Your rights
Wherever you live, you can ask us to:
- tell you what we hold about you and send you a copy,
- correct it,
- delete it,
- stop emailing you, or withdraw any consent you gave.
Email hello@fitfixlife.com. We answer within 30 days and may ask you to confirm it is you. In Canada you can also complain to the Office of the Privacy Commissioner of Canada, or in Quebec to the Commission d'accès à l'information. In the US, residents of states with privacy laws (such as California, Washington and Nevada) have these rights too, and we will not treat you differently for using them.
Age
fitfixlife.com is for people aged 16 and over. App accounts are for people aged 18 and over. We do not knowingly collect information from children. If you think a child has given us information, email us and we will delete it.
Changes
When we change this policy we update the date at the top. If a change affects how we use information you already gave us, we will ask again where the law requires it.
Related: Terms of Use · Consumer Health Data Notice · Health Disclaimer · Accessibility